General Shipping Information
Dealmed, Inc. is proud to offer the very best medical supplies from leading manufacturers. Your complete satisfaction is our goal.
All orders are defaulted to ship via USPS. On rare occasions merchandise may be shipped via other common carrier. However, customers have the option to select UPS as preferred shipping carrier.
All merchandise, prices, and shipping policies apply to shipments within the 50 states. For shipping policies, costs, and methods outside of the 50 states please visit our International Shipping page.
If you need to return an item, exchange an item, or claim a shortage, please visit our Return and Exchanges page.
Sales Tax
We are required by law to add sales tax to all orders in New York State . Tax is charged in accordance with government regulations. If you are tax exempt, you will be required to submit a tax exemption certificate.
Shipping Procedure
Orders ship within 1-3 business days from date of payment receipt, unless otherwise stated.
Dealmed, Inc is not liable for any lost or damaged shipments that occurred due to customer error. Please make sure all information is entered correctly when placing an order. If you would like insurance, you may purchase shipping insurance during check-out, or contact customer service.
Please make sure to review your proper ship-to address. Once the transaction is completed we are unable to alter the ship-to address. Dealmed, Inc will only ship to addresses that are marked as the "ship-to" address.
Service transit time information is provided by the carrier and excludes weekends and holidays. Also note that transit times may vary, particularly during peak periods. Certain shipping factors that are out of our control, like holidays or bad weather, may cause shipping delays.
Delivery status or tracking number will be provided automatically after shipping via email.
Dealmed, Inc. is not responsible for any lost, stolen or damaged items, unless shipping insurance is purchased.
All order(s) returned or refused-even if order(s) arrived damaged- without an RMA number will be charged a 20% restocking fee.
Shipping
The following shipping policies apply for domestic shipments within the 48 contiguous states only. For international shipments see our International Shipping Policies page.
All orders over $100.00 ship for free.
All orders under $100.00 are subject to a $7.95 shipping fee for United States Postal Service (USPS) or $9.95 for UPS ground. Please note, shipping costs tend to be more economically priced via USPS. However, transit times vary.
At our own discrepancy we may ship via order(s) via our company truck(s) or via third-party shipping providers.
Handling charges are included in shipping price. Handling costs are worth the investment to get the item to you securely.
Items temporarily backordered are shipped immediately upon arrival from our warehouse. In certain situations, items may be directly drop-shipped from the manufacturer.
Free shipping and flat rate shipping do not apply to the following states and territories: AK, HI, AS, FM, GU, MH, MP, PW, PR and VI. Additional shipping charges may apply and may be added manually to your order when processed.
Freight
For freight involving heavy equipment (exam tables, bulk purchases, etc.), please contact us for a quote.
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